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Asked on 21/3/2006, 14:43
Hello,

I have a strange problem with my computer, that seems to puzzle everyone I ask. When I press the Windows Key + E, rather than getting Windows Explorer, I get a little error message "The Parameter is incorrect". There is no title, and there is no information about how and why that error message appears.

Any ideas as to whats happening?

Thanks very much

Reply Posted on 21/3/2006
try installing internet explorer ....... latest version, scan for viruses and spyware. also, do a disk cleanup and defragment the pc.
if these don't work, run disk checkup with both options checked.

Reply Posted on 23/3/2006
Hi, thanks for your email back. I have a number of other suggestions for you - I think I might have tracked the problem down. Id like you to right click on My Computer (on the desktop) and see if there is an explore option in the menu which appears (it will probably be 2nd from the top.)

If there is no explore then we have the problem tracked down - when the Winkey and E is pressed it tries to load this shortcut, but if the shortcut does not exist, then thats when the error will occur as there is nothing to load.

What I am going to describe below is the steps to take to get the explore back... if this is not the problem, please reply as I have another less likely possible problem it may be and a solution for that too.

To get the explore back will require you to edit the Windows registry - as long as you are careful then this will be no problem.

I have included a script below to do this, you need to save it to a file called [anything].reg, lets say fix.reg and then run it

Script located at http://www.helpforce.com/main/data/winkeyfix.reg
run that - if all is correct, you should get the explore option back and then the shortcut will work (although it may require a restart)

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