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Other ways to solve your problem - Windows
Windows MacOs
UNIX Alternatives

Through Helpforce eHelp, eTalk and our other features we attempt to provide you with as much technical support as possible to solve your problem but even we don't know everything or have all the information to hand. This page contains suggestions of other places and resources on the Internet you can try to solve your problem.

Problems relating to Windows

If your problem relates to Microsoft Windows, try the following resources to fix your problem:

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http://support.microsoft.com - The Microsoft Knowledge Base. The Microsoft Knowledge base is a HUGE archive of all known problems with Windows and other Microsoft products. Try entering a couple of key words relating to your problem such as "crash" or "stop error" or "office 2000 error" to see if you can dig up the answer to your problem.

http://windowsupdate.microsoft.com - Microsoft Windows Update. Windows Update is a tool for updating your computer with the latest service packs, patches, updates and fixes. If you have a problem with your computer, why not try updating it first. This tool is ESSENTIAL if you are running Windows NT, 2000 or XP. You should absolutely certainly update your computer with the latest Service Packs for your Windows. Helpforce finds that 80% of the time, updating your service pack will solve users problems.

https://webresponse.one.microsoft.com/ - Microsoft Assisted Support. If you are having trouble fixing your problem and we can not provide assistance, why not try Microsoft Assisted Support. Type your problem in and a Microsoft Support Professional will get back to you with a solution for your problem. Who better than Microsoft to fix a problem with Microsoft Windows!

nntp://msnews.microsoft.com - Microsoft Newsgroups. Newsgroups are a tool often overlooked in providing solutions to PC problems. Why not try Microsoft's On-line Newsgroups through Outlook Express or your favorite alternative news client.
Post your problem on one of the categorized Microsoft Newsgroups and receive a response from either a Microsoft Support Professional or anyone else out there who is listening and has a solution to your problem.

Problems relating to graphics under Windows

If your problem is to do with Graphics/Display under Microsoft Windows, try the following resources:

http://www.microsoft.com/directx - Head for the DirectX site to download the latest version of DirectX for your Windows. DirectX essentially "powers" the graphics behind Windows and is essential for most games to work. An updated version of DirectX may solve your problem.

http://www.nvidia.com - Do you have a GeForce graphics card or any other graphics card made by NVidia? Head for NVidia's site to download the latest Graphics Drivers for your NVidia card. Graphics driver Updates are also essential to keep your PC running in top condition and be compatible with all the latest games.

http://www.intel.com - If you are not running any kind of graphics card then it is most likely you have an Intel Graphics Chipset powering the Graphics on your PC. Head for Intel's site to download the latest Graphics Drivers for your Intel Graphics Chipset today. Intel provide a tool to find out which Chipset your PC has if you don't know.

Other places to try for Driver updates for hardware

Windows Update (listed above) provides many driver updates but if you can't find your drivers on there, you need to look elsewhere.

http://www.windrivers.com - A site containing literally millions of drivers for PC Hardware. Most up-to-date drivers should be available here.

http://www.download.com - Try to find what you are looking for in the Download.Com drivers section.

Other Places to try for solutions to your problem

http://www.pcplus.co.uk - A great PC Magazine available to UK, US and Canadian residents. Email or write in to the magazine with your problems and they'll try to help you in the PC Plus Helpdesk section. Alternatively, post a message on their on-line forums.

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Other ways to solve your problem - Apple

Problems relating to MacOs

If your problem relates to MacOs, try the following resources to fix your problem:

http://www.info.apple.com/ - AppleCare Support. AppleCare Support is your first port of call for solving problems related to MacOs or Mac computers. Try searching the extensive knowledge base of known problems or look for the latest download or update to fix your problem.
http://www.apple.com/downloads/macosx/ - MacOs X Downloads. Try updating your system with the latest patches and upgrades from MacOs Update. This feature is accessible from your Apple Menu.

  • Check back soon for more!
Other ways to solve your problem - UNIX

Problems relating to Unix

If your problem relates to Unix, try the following resources to fix your problem:

http://www.linux.org/ - Where better than the home of Linux to help you out with Linux-related problems? This site is jam-packed with information on solving Linux problems, downloads and documentation.

http://www.helpforce.com/main/data/vms/ - VMS Documentation. This is a manual on how to use VMS, one of the other hybrids of the original UNIX.

http://www.polarhome.com - Polarhome's Literature section is well worth a visit for solving Linux problems. It also contains hundreds of manuals for different Linux applications.

Try visiting the site for your breed of Linux

Try visiting the site for your breed of UNIX

Other places to try

http://www.linuxiso.org - Download the latest version of your favorite Linux in ISO format. An ISO is a cd-rom disk compressed into a single file that you can extract onto a CD.

http://www.kernel.org - Get the latest Kernel for which ever Linux you use. Kernel upgrades are the core-code that power any kind of Linux/UNIX system. Upgrading them can solve problems. (Advanced)

http://mirrors.kernel.org/LDP/HOWTO/Installation-HOWTO/ - Stuck on installing Linux? Visit the Linux Installation How-to from Kernel.org to get information on installing Linux.

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Other ways to solve your problem - Alternatives

I can't find what I'm looking for here!

Unfortunately, there are too many operating systems and too many web pages on the Internet for us to provide a guide to them all. It would be an impossible task. The pages we have picked out above are what we consider to be the best of the best to help you out.

What do you do if you can't find what you are after here?

We strongly suggest visiting a web site directory. Not a search engine, but a directory.

Directories are exactly what they appear to be, large directories of web pages, like a phone directory.

There are three main directories you can visit:

http://directory.google.com/ - The Google Directory which is now also searchable.

http://directory.google.com/Top/Computers/Software/Operating_Systems/ - Looking for a particular operating system? Visit the operating systems catagory in the Google Directory!

http://www.yahoo.com - The Yahoo! Directory. Exactly the same as the Google directory but may contain different information to the Google Directory. It is well worth searching both!

Try Usenet!

Usenet is a world-wide distributed discussion system. It consists of a set of "newsgroups" with names that are classified hierarchically by subject. "Articles" or "messages" are "posted" to these newsgroups by people on computers with the appropriate software -- these articles are then broadcast to other interconnected computer systems via a wide variety of networks.

If you are using Microsoft Windows, you can access Usenet Newsgroups by opening up Microsoft Outlook Express. Check with your ISP's web site for information on how to set this up on your computer.

http://groups.google.com/ - If you only want to search Usenet for a post or message, visit the Usenet Archive at Google called Google Groups.

Try Helpforce!

If you haven't already tried Helpforce, why not try one of our interactive services, Helpforce eHelp or Helpforce eTalk? Post your message to Helpforce eHelp to get a personal response from one of our members or visit the Helpforce eTalk forums. These are publicly accessible forums which everyone can post to and read. Someone out there may just know where that page is you are looking for or be able to help you!


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